Face Doctor Privacy Policy

1. Radical Honesty & Privacy Philosophy

At Face Doctor, our fundamental thesis is that people facing persistent skin concerns deserve complete biological truth, not aggressive cosmetic marketing or deceptive advertising. Skincare is personal health; it is governed by genetics, hormones, diet, and barrier biology.

Because we operate on radical honesty, we apply that identical standard to your privacy. We believe that your face and health data belong exclusively to you. We do not monetize your insecurities, we do not package your health records for insurance or data brokers, and we do not display targeted third-party advertising.

2. Categories of Information We Access & Collect

Depending on how you interact with Face Doctor, we process the following categories of data:

3. Camera Access & Facial Image Privacy

Face Doctor requires runtime access to your device camera (android.permission.CAMERA) solely for the live viewfinder and skin inspection workflow.

On-Device Sandboxing

When you capture a photograph through Face Doctor:

• Sandbox Isolation: The full-resolution image is saved strictly to your application's private, internal storage directory (Context.getFilesDir()). Other applications installed on your device cannot view or access these images.
• No Passive Background Scanning: The camera is active only while the viewfinder screen is open in the foreground. Face Doctor never captures background images, records audio, or runs passive background camera monitoring.
• Zero Face-Recognition or Identity Tracking: We do not compute facial embeddings, biometric identification vectors, or surveillance features designed to identify who you are. Our computer vision algorithms exclusively calculate localized dermatological metrics: erythema dispersion, comedone density, inflammatory papule/pustule counts, and skin tone luminance (ITA angle).

4. Biological Anamnesis & Health Intake Privacy

In accordance with first-principles clinical dermatology, visual inspection alone cannot pinpoint the root cause of skin changes without understanding internal biology. Face Doctor incorporates an evidence-based anamnesis intake that examines four biological pillars:

1. Genetics & Familial History: SREBP-1 transcription and sebaceous gland androgen hyper-responsiveness.
2. Dietary & Metabolic Factors: Whey protein (bovine IGF-1 leucine spikes), dairy/milk frequency, and high-glycemic glycemic carbohydrates (hyperinsulinemia-driven sebum lipogenesis).
3. Hormonal Fluctuations: Luteal-phase progesterone surges, androgen spikes, and menstrual cyclicity.
4. Moisture Barrier Integrity: Over-exfoliation from chemical acids (AHAs/BHAs), transepidermal water loss (TEWL), and neurosensory stinging.

5. How We Use & Process Your Data

We process your data strictly to provide the Face Doctor services you request:

• To Compute Observable Dermatological Metrics: Determining erythema levels, lesion counts, and Individual Typology Angle (ITA) skin tone classification.
• To Synthesize Biological Root Causes: Formulating honest, clinical etiology reports showing the direct mathematical probability of dietary, hormonal, genetic, or barrier drivers.
• To Check Pharmacological Conflicts & Contraindications: Cross-referencing your skincare products to prevent adverse chemical interactions (e.g. retinoids paired with strong glycolic acid or peeling solutions).
• To Maintain Your Skin Timeline: Enabling you to track changes over 7, 14, and 30 days locally on your smartphone.
• To Send Local Routine Notifications: Optional morning (8:00 AM) and evening (10:00 PM) reminder notifications scheduled strictly via your phone's native AlarmManager/WorkManager.

6. Third-Party Subprocessors & AI Services

To deliver specific features, Face Doctor coordinates with selected, industry-standard service providers under strict data-protection agreements:

7. Zero Data Selling & Zero Advertising Tracking

Unlike conventional consumer apps:

• We do not embed the Google AdMob SDK, Meta Audience Network, Unity Ads, or any other mobile advertisement SDK.
• We do not track you across other applications or websites using Apple's Identifier for Advertisers (IDFA) or Google's Advertising ID (GAID).
• We do not participate in programmatic real-time bidding (RTB) auctions.

8. Data Security, Storage & Retention

We employ defense-in-depth security measures to protect your health and biometric information:

• At-Rest Protection: Images, scan logs, and intake responses are stored locally within the Android app sandbox, encrypted by default by Android's hardware-backed full-disk or file-based encryption (FBE).
• In-Transit Protection: All communications between the app and backend services (such as barcode lookups or API requests) use modern Transport Layer Security (TLS 1.3 / HTTPS) with strict certificate validation.
• Retention Period: Because data is stored on-device, your photos and history remain on your smartphone as long as you choose to keep the app installed. We do not retain persistent cloud copies of your face photos.

9. User Controls & Self-Service Data Deletion

You have absolute control over your information at all times. Face Doctor provides immediate, self-service mechanisms to export or delete your data:

If you have created a cloud account or made a subscription purchase and wish to have all associated server records completely purged from our databases, simply email us at privacy@genpharma.in with your account email. We will process and confirm your full deletion within 30 days without cost.

10. International Privacy Rights & Regulatory Compliance

Face Doctor respects data protection frameworks worldwide:

A. European Union & UK General Data Protection Regulation (GDPR)

If you are located in the EEA or UK, you hold the following statutory rights under Articles 15–22 of the GDPR:

• Right of Access (Art. 15): Right to obtain confirmation and copy of your personal data processed.
• Right to Rectification (Art. 16): Right to correct inaccurate personal data.
• Right to Erasure / "To Be Forgotten" (Art. 17): Right to demand deletion of your data.
• Right to Restriction of Processing (Art. 18): Right to restrict how we process your records.
• Right to Data Portability (Art. 20): Right to receive your personal data in a structured, machine-readable format.
• Right to Withdraw Consent (Art. 7(3)): You may withdraw your consent at any time without affecting the lawfulness of processing based on consent prior to withdrawal.

B. California Consumer Privacy Act & CPRA (California, USA)

For California residents:

• Notice at Collection: We collect facial imagery and health intake for direct application functionality as disclosed herein.
• Do Not Sell My Info: We do NOT sell or share your personal information with third parties for commercial cross-context behavioral advertising.
• Non-Discrimination: We will never discriminate against you for exercising any of your CCPA/CPRA rights.

C. Digital Personal Data Protection Act, 2023 (DPDP, India)

For individuals residing in India:

• Face Doctor complies with the principles of consent, purpose limitation, and data minimization under the DPDP Act 2023.
• You have the right to access an itemized summary of personal data being processed, right to correction and erasure, and the right to nominate an individual in the event of death or incapacity.
• You may reach our designated Grievance Officer as detailed below for any concerns or disputes.

11. Children's Privacy

Face Doctor is designed for individuals who are at least 13 years of age (or 16 years of age in the European Economic Area).

We do not knowingly solicit or collect personal or health information from children under these age thresholds. If you are a parent or legal guardian and discover that your minor child has provided us with personal information without required parental consent, please contact us immediately at privacy@genpharma.in. We will promptly delete such information from our records and storage.

12. Medical & Dermatological Disclaimer

While our biological intake algorithms and pharmacology engines are grounded in peer-reviewed scientific literature (including studies published in JAAD, British Journal of Dermatology, and the Journal of Clinical and Aesthetic Dermatology), you should always consult a licensed dermatologist or qualified healthcare provider for:

• Suspicious, irregular, evolving, or pigmented moles (potential melanoma/skin cancer risk).
• Severe cystic nodular acne causing scarring or systemic symptoms.
• Severe allergic reactions, sudden contact dermatitis, or widespread blistering eruptions.
• Prescription-only therapies requiring physician monitoring (e.g., oral isotretinoin, oral spironolactone, systemic antibiotics).

13. Grievance Officer & Contact Information

If you have questions, comments, or requests regarding this Privacy Policy, or wish to exercise any of your statutory rights, please reach out to our dedicated Privacy Office:

We respond to all verified privacy and data deletion inquiries within 30 days of receipt.